Every conversation can be an opportunity to learn something new, build trust with someone, and deepen connections. This happens when we build the skill of active listening and learn to treat listening as an active process – not a passive one.
What is Active Listening?
Active listening is a way of listening and responding to another person that improves mutual understanding. It’s about being present, listening to understand (not respond), and showing active interest and engagement in the dialogue.
Why does it matter?
Active listening is an important skill for all of us to cultivate. Not only is it an important leadership skill, it has been shown to promote mindful thinking, can reduce anxiety and depression, helps build relationships and can promote empathy.
How do we practice it?
At First Tee, we use a process called A-L-R to help build connection through active listening. This helps us to deepen conversations, keep them going, and get the most out of them. Here’s how A-L-R works:
- Asking questions: Asking thoughtful questions is not only a way you can keep the conversation going, but it gives you a deeper understanding of the person or topic you are engaging with.
- Helpful Tip: Be curious. Try asking questions that dig a bit deeper: How did they feel in that moment? What was going on in their minds during that experience? What would they do differently the next time? These make the conversation richer, rather than closed-ended questions that are typically answered with a simple Yes or No.
- Listening to understand: When you ask a question, it is important to listen carefully to what the person is saying. We can sometimes be fixated on what we are going to say next, or when it’s our turn to jump back into the conversation, but try not to think about what you are going to say next.. Your focus is on them and their perspective rather than your own.
- Helpful Tip: Make an effort to try to clear your mind first of any distracting thoughts. It can help to jot down a mental or physical note of things on your mind in order to give your full attention.
- Reflect & respond to the reply: Keep the conversation going by responding in a way that connects with what they just said. You can try to restate in your own words what the person said, share what you think or feel about it, or ask another open-ended question that connects with what the person just said.
- Helpful Tip: Show engagement and interest in what they are saying: look them in the eye when they are talking, use body language like nodding your head.
Active listening requires work, but you’ll be surprised at how much reward there is when you approach conversations and communication with this skill. Active listening is just one of the skills we are supporting kids and teens to build at First Tee. Click here to find out more about our programs.




1. Why is mentorship important?
Benjamin Parris, First Tee – Denver
Pat McGowan joined the PGA Tour in 1978 and was Rookie of the Year. He won the 1984 TPS Sacramento Open. Other top finishes include: Second in the Canadian Open, second in the Quad Cities Open, fourth in the PGA Championship. Pat attended Brigham Young University and is an active supporter of junior golf. Pat qualified to play on the Champion’s Tour beginning in the 2005 season. Became the Director of Instruction at the Pine Needles Golf Resort upon retirement from the PGA Tour.
Jim Salazar is the longtime head golf professional at Roseville’s Sierra View Country Club, PGA Quarter Century Club Member Jim Salazar has influenced the golf games of thousands of members and junior golfers over his career. Nearly three decades at Roseville’s most-tenured course, Salazar followed in the steps of another illustrious golf professional, founder of Sierra View CC and original head golf professional, Bill Brooks- marking a remarkable number of just two Head Professionals in the club’s history.
Don Baucom’s long illustrious career as one of Sacramento’s most respected golf instructors might be highlighted by his work with fellow Sacramento Hall of Fame member and longtime PGA Tour and Champions Tour player, Kevin Sutherland, but his handprints have been all over the swings of some of Sacramento’s best players for the better part of four decades.
Bill Rider has committed decades of his life to the passion of running, assisting and scoring amateur golf in Greater Sacramento. His committee work on events such as the California State Fair Golf Championship and hundreds of different junior events through the First Tee of Greater Sacramento has been a privilege for those that he’s come into contact with- he’s an unsung hero of anyone who has played amateur golf in the region. In honor of his outstanding dedication, The First Tee of Greater Sacramento annually awards the “Bill Rider Volunteer of The Year Award.”
Don Haney earned his BS from California State University-Sacramento, his MBA from the University of California at Berkeley and spent decades as a CPA here in the Greater Sacramento region. His vision for helping start & spending countless hours as providing accounting services to both SAY Golf and its subsequent evolvement into the First Tee of Greater Sacramento cannot be overstated.
Vince Mastracco hosted Sacramento’s longest running radio golf show in Golf Talk. Member Golf Writers of America Assoc., California Golf Writers & Broadcasters Assoc. Won International Network of Golf (ING) awards in 2002, 2005, 2006, 2010. Named by Sacramento Bee as one of 25 most influential people in area golf. California Golf Writers & Broadcasters Outstanding Journalist award 2005. NorCal PGA Section Media Person of the Year in 1999.
About The First Tee of Greater Sacramento: The First Tee of Greater Sacramento has positively impacted the young people in our area since 1983. The First Tee of Greater Sacramento runs youth development programs throughout the year, reaching over 51,000 young people ages 3-18 annually, including 49,00 that participate free of charge. The First Tee of Greater Sacramento uses golf as a vehicle to teach core values, life skills and healthy habits to young people and help give them the skills they need to flourish in their lives today and in the future.
Contacts for additional information
Sacramento Golf Hall of Fame Website-